Welcome to HTX Exchange — quick device setup & guide
HTX Exchange — Welcome to a fast, friendly, and secure trading experience. HTX Exchange is built for traders of every level: whether you're just starting out or you're an experienced investor, our platform gives you reliable market access, advanced order types, and clear educational resources. This guide walks you through starting up your device, securing your account, funding your wallet, placing trades, and troubleshooting common setup issues so you can begin trading with confidence.
Getting started
Getting started is simple. First, create your HTX Exchange account using a strong, unique password and enable two-factor authentication (2FA) to add an extra layer of protection. Download the official HTX mobile or desktop app from trusted sources, or sign in through our verified web portal. When you open the app for the first time, follow the on-screen device setup instructions to register your device and confirm your identity if required.
Security comes first
HTX Exchange stores the majority of funds in cold storage (offline) and applies industry-standard encryption for account data. To keep your account safe: never share your password or 2FA codes, use a hardware wallet for large holdings when supported, update your device software regularly, and beware of phishing messages. Check the browser address bar and certificates when logging in, and whitelist HTX Exchange email addresses in your inbox so important notifications aren’t lost.
Funding your account
Funding your account is straightforward. HTX supports multiple fiat on-ramps and a wide variety of cryptocurrencies. Link a bank account or use an approved payment provider to deposit fiat, or transfer crypto from an external wallet. Deposits usually appear within minutes to a few hours depending on network confirmations and payment method. Remember to verify deposit addresses carefully — crypto transactions are irreversible.
Trading tools designed for clarity
Our order types include market, limit, stop, and advanced conditional orders to help you implement different strategies. Use the real-time charting tools to spot trends and the depth-of-market panel to understand liquidity. For beginners, the simplified buy/sell flow helps you place trades with minimal friction, while pros can use the advanced interface with chart indicators and order laddering.
Education & resources
HTX Exchange offers a dedicated help center, beginner guides, and short video tutorials that explain concepts like order types, margin trading, staking, and tax reporting basics. New users can access step-by-step walkthroughs that cover device setup, wallet management, and security best practices. Our support team is available via in-app chat and email to assist with technical questions.
Fees & mobile tips
We maintain a transparent fee schedule with competitive maker-taker pricing and no hidden charges. For mobile use, keep your app updated, enable push notifications, and disable old device sessions when you change devices.
Troubleshooting & compliance
If your app fails to start, clear cache and restart the device. Check credentials, 2FA, and the status page for outages. HTX complies with applicable regulations and applies KYC checks. We handle personal data according to our privacy policy.
Advanced features & APIs
HTX Exchange offers staking programs, lending options, and a robust API for algorithmic traders and developers. Institutional-grade services include custody solutions, priority support, and tailored liquidity programs. Developers can use REST and WebSocket APIs to build automated strategies—always secure your API keys and restrict IP whitelists.
FAQ (short)
- How long do withdrawals take? Crypto withdrawals follow network confirmations; fiat depends on bank rails.
- Is HTX available in my country? Availability varies—check our compliance page for country-specific info.
- Need help? Contact support via in-app chat or email for device setup assistance.